Privacy Policy
At COOLFIX, we respect your trust when inviting us to repair your refrigerator. This policy outlines how we gather, utilize, and protect your personal details across East Metro Atlanta.
SSL Secured Data
All booking forms and calls are fully encrypted.
No Selling of Data
We never sell or rent customer contacts to marketers.
Strict Safeguards
Independent local technician compliance with data rules.
Full Transparency
Clear policies on how your diagnostic details are used.
Policy Quick Navigation
Have Privacy Questions?
Our team is available to assist with any data access requests or privacy concerns regarding your repair service.
Personal details required to provide refrigerator and freezer repair services in East Metro Atlanta.
When you request a refrigerator diagnostic, submit a booking form, or call our service helpline at (470) 847-9076, we collect necessary information to fulfill your service request. This includes your full name, primary telephone number, email address, physical service address, ZIP code, refrigerator brand, model details, and a description of the cooling or ice maker defect.
- Contact information (Name, phone number, email address)
- Service location details (Street address, ZIP code)
- Appliance specifications (Brand, model, diagnostic details)
- Communication logs from service calls and appointment scheduling
Scope & Independent Technician Notice
COOLFIX operates as a specialized service referral and booking directory connecting customers with independent local repair technicians throughout East DeKalb, Gwinnett, Rockdale, Newton, Henry, and Clayton counties. Service guarantees, local licensing, and job estimates are handled directly by dispatched independent technicians.
Privacy Inquiries & Subject Access Requests
Submit a formal data subject request under GDPR or CCPA, or contact the COOLFIX Data Privacy team directly regarding how we store and process your information.
Identity Verification Notice
To safeguard your personal information, we verify all data access and deletion requests before granting disclosure or deletion. You may be asked for proof of identity.